Topic

How to update Contact SSO IDs in Everbridge Suite.

Description

After configuring Single Sign-On (SSO) for an Everbridge Member Portal, Contacts will need to have an SSO ID associated with the Contact records before they can sign in to the Member Portal. To view, add or modify the SSO ID of a Contact, follow the steps below.

1. Log in to the Everbridge Manager Portal and select your Organization
2. Select Contacts + Assets > Contacts > Contact List
3. Click on the First Name of the Contact to access Contact Information. Here you can view the SSO ID.

4. To add or edit an SSO ID
   1. From the Contact Information screen, select Edit contact information, or
   2. From the main menu select Contacts + Assets > Contacts > Contact List > pencil icon  next to the Contact to be edited
   3. Make the changes
5. Click Save