360™: Configuring a Safety Threshold

Topic

Configuring a Safety Threshold.

Description

When a Contact in your organization activates a Safety Button on their mobile device, the button sends important information that can be viewed in the Everbridge Manager Portal. Safety Thresholds can be configured with specific criteria, to automatically launch a communication when a button has been activated, providing key stakeholders with awareness so the appropriate follow-up actions can be taken. This tutorial will guide you through the steps for creating a Safety Threshold for when a Safety Button has been activated.

1. Navigate

Start by navigating from your Organization's Settings menu to Interactive Visibility, select Safety and then select Thresholds.

Navigate

2. Event Source

To set the criteria for launching a communication, you will first need to select the Event Source of the Safety Button activation from the drop-down list.

Event Source

3. Type

Depending on the Event Source you selected, select the Safety Button Type from the options displayed.

Type

4. Button Name

If the Event Source is Mobile App and depending on the Button Type selected above, choose the desired Button Name from the list of your preconfigured buttons.

Button Name

5. Record Type

Optionally, you can designate specific Contact Record Types which can trigger this threshold. When the option is not checked, Contacts of any Record Type can be the trigger.

Record Type

6. Senders

If needed, you can further restrict who can trigger this threshold by selecting specific Individuals, Groups or Rules. Leave this option unchecked if no restrictions are needed.

Senders

7. Message Location

If the threshold should only be triggered when the specified contacts are within a designated area or location, you can set the Message Location with a shape or within the proximity to an address. Otherwise, you can leave this option unchecked.

Message Location

8. Template

Next, select a Notification or Incident template to launch when the criteria set for the threshold has been met.

Template

9. Search

Search for the preconfigured template you want to launch,

Search

10. Choose

and click the blue "+" icon to choose the template.

Choose

11. Name

Finally, name your Safety Threshold and click Save.

Name

Now, when a contact that meets your selected criteria activates the button selected in your threshold, the designated contacts in the chosen template will receive an alert communication. Thank you for watching!
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