360™ Mobile: Navigating the Everbridge 360™ Mobile App

Topic

Navigating the Everbridge 360™ Mobile App

Description

The Everbridge 360™ Mobile App lets you receive important notifications, use safety features, and access critical information your organization provides. This tutorial will help you navigate the application's menus and settings once logged in. If the app opens in a language that is not preferred, don't worry - we'll show how to change it later on in this guide.

1. Home Screen

When opening the Everbridge 360™ app, you will land on the Home Page.

Home Screen

2. Organization

Your organization's information will appear at the top.

Organization

3. Carousel

The Communications Carousel highlights your unread messages.

Carousel

4. Carousel

You can swipe through the Carousel to see other messages that have not yet been read.

Carousel

5. My Apps

The My Apps tray provides easy access to the System and Safety buttons that your organization has enabled.

My Apps

6. Navigation Toolbar

The Navigation Bar can be found at the bottom of the screen, allowing for quick navigation to the Home Page, Communications Feed, Settings, and (if enabled for your account) the SOS button.

Navigation Toolbar

7. Home

Tap the Home icon from any menu to return to the Home Page.

Home

8. Comms

Tap Comms to view the Communications Feed.

Comms

9. Comms

This will display all the messages you have received from your organization. Tap on any message to see its details.

Comms

10. Comms

This will take you to the Communication Details page, where the entire message can be read in full, and other actions can be taken, such as viewing attachments, confirming receipt of the message, or responding to a poll. Once the message has been opened and read, it will be removed from the Carousel.

Comms

11. Settings

Tap Settings to open the application's Settings menu.

Settings

12. Settings Menu

From here, you can access and modify the configuration options within the app. Depending on the features available for your organization, you may not see all the settings reviewed next.

Settings Menu

13. Account

When selecting the Account menu, you can view which organization you are logged into, manage your Everbridge contact profile for that organization, or logout of the application.

NOTE: The Manage My Profile option will appear if you have logged in with single sign-on or native login credentials. It will not appear when Device Registration has been used to access the app.

Account

14. Contact Profile

When Manage My Profile is selected, you will be redirected to your organization's private Member Portal. Depending on your organization's settings, you may be able to view and update elements of your Everbridge contact profile here.

Contact Profile

15. Location

Location settings let you modify a few related options. Some settings may require updating your device's location permission to Always Allow. If this is needed, you will be prompted to do so.

Location

16. Auto Check-In

The Auto Check-In setting allows or prevents the app from continuously capturing and sending your location to your organization when using the Auto Check-In safety button.

Auto Check-In

17. Incident Zones

By enabling Incident Zones, you allow your location to be used for location-based notifications. While this feature does not expose your precise location to your organization, you can receive notifications if you are in or enter an impacted area that your organization has designated in their alert notification as a Private Incident Zone.

Incident Zones

18. Motion Detection

Motion Detection improves location and tracking accuracy.

Motion Detection

19. Movement

Movement Required determines how much device movement is needed to trigger a location update.

Movement

20. Language

The Language setting is used to set the language within the app. The System Default option will automatically be selected until otherwise specified. If the app opens in a language that is not preferred, it may be changed here.

NOTE: If your preferred language is not available in the app, you may need to add it as a preferred language in your device's settings first.

Language

21. Theme

You can customize the interface color scheme by tapping Theme and choosing from System Default, Light, or Dark.

Theme

22. Notifications

Tapping on Notifications will route you to the App Notifications page, where you can enable or disable notifications, as well as specify the alert sounds and types of app notifications you want to receive.

Notifications

23. Safety Settings

If you have been provided access to any of the Mobile Safety buttons, the related Safety Settings you configured the first time you logged into the app can be modified here.

Safety Settings

24. About and Support

Finally, the About and Support menus contain general application information, plus logging and diagnostic information that can be shared with Everbridge Support when seeking assistance.

About and Support

This tutorial showed how to navigate the menus and settings within the Everbridge 360™ Mobile App.

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