| Dayforce, Oracle HCM, and ServiceNow Contact Integrations |
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Administrators can now create contact integrations to automatically synchronize contact data from Dayforce, Oracle HCM, and ServiceNow. This feature is free for all customers and won't affect preexisting settings. Release Date: December 17 (EU), December 18 (US) |
| Increased Broadcast Duration |
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Administrators can now define a longer broadcast duration of up to five days when sending a Notification. This enhancement is free for all users and won't affect preexisting settings. Release Date: December 17 (EU), December 18 (US) |
| Adjustable pageSize Parameter for List Users API |
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Administrators can now set the pageSize parameter for the List Users API in the Everbridge Developer Hub from 1-1000 items per page. The default is 10 users per page. This enhancement is free for all users and won't affect preexisting settings. Release Date: December 17 (EU), December 18 (US) |
| Cancellation Alerts for High-Risk Destinations |
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Users can now configure Risk or Destination Booking Alerts to send a cancellation alert when segments matching the rule are removed from an itinerary. This applies to all travelers on the itinerary; however, note that no cancellation alerts are sent if a traveler is removed from the itinerary. This enhancement is free for all Travel Protector customers and won't affect preexisting settings. Release Date: December 17 (EU), December 18 (US) |
| Honor Contact Group Limitation for Travel Managers |
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Custom roles with limited access to contact information can be created and configured using the available role templates, allowing administrators to restrict travel managers' access to view only the travel information of their assigned travelers. Permissions include:
This feature is currently in an Early Adopter Program for Travel Protector customers. If you're interested in enabling it, please contact your Account Manager for assistance. Release Date: December 17 (EU), December 18 (US) |
| Travel Information Support for Rules and Dynamic Groups |
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Users can now create contact rules and Dynamic Groups based on travel information. Within roles and permissions, you can define a Dynamic Group using travel data and restrict a role’s access to only those contacts that meet the group’s criteria. Criteria can include:
For example, you can configure a travel manager role with access limited to contacts traveling to a specific country within a designated time frame. This feature is currently in an Early Adopter Program for Travel Protector customers. If you're interested in enabling it, please contact your Account Manager for assistance. Release Date: December 17 (EU), December 18 (US) |
| Centralized Itinerary Management |
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A new centralized Itineraries page has been added to the Travel Risk Management modal, which contains all of an Organization's itinerary information. The following functions can be performed from this page: Search and filter itineraries:
Export itinerary data:
This feature is free for all Travel Protector customers and won't affect preexisting settings. Release Date: December 17 (EU), December 18 (US) |
| Support for Safety Connection Buildings in Dynamic Groups |
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In roles and permissions, users can now create a dynamic group using a contact's Last Known Location building name or floor number, as well as Expected location building name, and limit a role to only contacts that matches the dynamic role criteria. For example, you can create role that only grants access to contacts who were or are expected to be in a building during a specific time frame. This enhancement is in an Early Adopter Program for Safety Connection, People Resilience, 360 Professional and 360 Enterprise customers. If you're interested in enabling it, contact your Account Manager for assistance. Release Date: December 17 (EU), December 18 (US) |
| Product | Feature Area | Feature | Description | Benefits |
| CEM Risk Events | Feeds | Renamed Feed | RIMC Global Flashpoints are now called Everbridge Global Highlights. | The new name reflects our focus to provide summaries and details of events or conditions in a country, or of a risk due to an event in a timely manner. Each highlight includes the time-sensitive and comprehensive summary of an event that could pose a significant risk and could impact travel and security. |
| Mass Notification | Member Portal | Scheduling | The hours during which a contact or replacement is unavailable will now be displayed. | When viewing the schedule for an all-day unavailability in a different time zone, members will see the specific hours reflected in their own time zone during which someone is marked as unavailable or as a replacement. |
| Mass Notification | Role Management | Role ID | The Role ID is now exposed on the Roles page. | Administrators can now get role ID information from the UI to facilitate their role Rest API calls. |
| Product Area | Feature Area | Feature | Defect | Case Numbers |
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CEM |
Dashboard |
Contact Widget |
Dashboard displays an error when attempting to load the Contact widget. |
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|
Communications Engine |
Notifications |
MS Teams |
Words in Notification messages sent to MS Teams are cut off or split in the middle. |
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|
Communications Engine |
Notifications |
Polling Notifications |
The correct number of contacts are not receiving Notifications when a follow-up Notification is sent. |
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Everbridge Mobile App |
Safety Connection |
Landing Page |
When “Make this the landing page for the mobile app” is checked, EMA is not automatically taking users to the Safety Buttons page. |
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|
ManageBridge |
Notifications |
Contact Count |
When users attempt to send the Notification via Managebridge, not all of the available contacts are returned. |
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|
Mass Notification |
Member Portal |
Registration |
Unable to complete sign up process due to address length being too long. |
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|
Mass Notification |
Scheduling |
Override |
Unable to remove an override when the contact is deleted. |
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Mass Notification |
Universe |
Data Privacy |
Ability to search for contacts by name from the Universe when the role does not have access to contacts' locations. |
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Travel Protector |
Airline Risk Intelligence |
Custom Risk |
Table height prevents changing the Risk Level. |
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Travel Protector |
Reporting |
Custom Travel Reports |
The From/To Airport/Station fields are not populated in Custom Travel Reports. |
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