Topic

How to disable the short URL in SMS messages.

Description

In situations where network connectivity may be limited or during network downtimes, you may want to send SMS notifications without a link. To disable the short URL in SMS messages:

1. Log in to the Everbridge Manager Portal and select your Organization
2. Navigate to Settings > Notifications > SMS Options
3. Toggle the radio button next to Include Short URL in SMS Confirmation to the Off position.
4. Scroll to the bottom of the page and click Save.

Disabling this feature will allow you to send a single SMS message without requiring the recipient to click a link, ensuring the message can be delivered even when an internet connection is unavailable.