Topic
Conference Bridge types in Everbridge Suite.
Description
Everbridge offers three types of conferencing. All are voice only with no video or screen sharing capabilities.
Standard Conference
This is the most basic conferencing solution.
Four conference bridges are provided for every new Organization created.
Free for all Everbridge clients.
Custom Conference
Provides the ability for clients to integrate their own conferencing service (for example, Zoom) with Everbridge Suite.
Free for all Everbridge clients.
Smart Conference
Provides numerous enhancements over Standard Conference and is designed for rapid, frictionless “all-hands” incident coordination (for example, executive/BCP bridges, IT major incidents, or security events).
The Smart Conference Bridge is an Everbridge-provided conference bridge that can be used only with Incident Communication.
Up to 250 recipients can join the Smart Conference Bridge without entering an access code.
Available for Incident Communication and IT Alerting clients only.
Smart Conference Bridges are only available with Incidents, not with Notifications.
This is a premium conferencing solution and must be enabled as an add-on. Contact your Account Manager if you are interested in using Smart Conference.