Topic

How to configure the Reply-to E-mail in Everbridge Notifications.

Description

Overview

The Reply-to E-mail allows you to specify where Contact Notification email replies should be sent to. For example, once customized and an email Notification is sent, when a recipient Contact replies to that email, then the reply email will be sent to the address specified in the Reply-to E-Mail.

Configuring the Reply-to E-mail

An Organization or Account Administrator defines the default Reply-to E-Mail by following these steps:

1. Log in to the Everbridge Manager Portal and select your organization
2. Select Settings > Organization > Notifications > Sender Information
3. In the Reply-to E-mail section enter the E-mail Address
4. Click the '+' or Add next to the E-mail Address field

Example

In this example the Reply-to E-mail field was changed to 'security@mailinator.com'.

Definition of the Reply-to E-mail field:

Here is what the email looks like: