Problem
The Manager Portal in Everbridge Suite looks different for different users.
Root Cause
- If users have different roles in Everbridge, the user interface will appear differently due to the different options available for each role. This is expected.
- If users of the same role are seeing a different user interface, it could be attributed to a recent rollout update.
Solution
- Check for Updates: Check the most recent release notes for confirmation of potential changes in the area of concern.
- Clear Cache: Ensure that the user has cleared their browser cache.
- Log In/Out: Have the user log out and log back in to the Everbridge Manager Portal.
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