Topic

Voicemail and live speaker detection in Everbridge Suite.

Description

When delivering a notification via phone (voice), Everbridge performs an audio analysis to determine whether the phone has been answered by a live speaker or a voicemail service or answering machine. If Everbridge determines the call has been answered by a live speaker, it delivers a notification message. If Everbridge determines the call has been answered by a voicemail service, it delivers a voicemail message.