Everbridge 360™ Critical Event Management Platform Update - June 2024

We are excited to announce our latest Everbridge 360™ update, packed with new features to help organizations increase their resilience so they can anticipate, prepare for, respond to, and recover faster from critical events, incidents, and disruptions.

Our June 2024 release includes:

• Major reporting improvements
• New integration with Microsoft Teams for efficient collaboration
• Updates to Travel Risk Management to keep traveling employees safe

These enhancements reflect our commitment to providing our Everbridge 360™ users with innovative tools to handle any incident, emergency, or crisis, keeping your teams, employees, and communities safe and your operations running smoothly.

Check out the details of this release and see how they can improve your resilience initiatives.

What’s New With Everbridge 360™?

Advanced Reporting

One solution for all your reporting needs

With Advanced Reporting, users will access our enhanced reporting solution to answer important questions impacting their organization, such as “how many incidents has our organization launched historically” or “how many incidents were escalated?”

Features include:

• Preconfigured, easy-to-use communication dashboards for incidents and notifications
• Data visualizations allowing users to easily understand incidents and notifications launched in their organization and how they responded
• Ability to slice and dice data across incident templates, variables, contact attributes, and more

 

 

 

 

Everbridge Advanced Reporting is available in the following bundles and products:

• CEM for Business Operations 
• CEM for People Resilience Packages
• Everbridge 360™ Core
• MN Pro
• Safety Connection

Reach out to your Everbridge Account Manager for more details.

Microsoft Teams Delivery Method

Improving communication workflows

Microsoft Teams integration adds another delivery method to contact people to ensure they receive and pay attention to urgent matters that come their way.

• New integration with Microsoft Teams as an additional modality to send critical communications during times of crisis, allowing important notifications to have greater visibility in a tool they already use
• Recipients can respond to notifications
• Microsoft Teams delivery method is available in Notifications, Incidents and Communications

 

Microsoft Teams Delivery Method Availability

• Bundles and Products:
  • • CEM for Business Operations 
    • CEM for People Resilience Packages
    • Everbridge 360™ Core
    • MN Pro
    • Safety Connection

Information and implementation instructions are in knowledge article EBS: Implementing Microsoft Teams as a Delivery Method.

Reach out to your Everbridge Account Manager for more details.

Everbridge Travel Risk Management

Enhancing Traveler Safety

• Set up Flight Accumulation Alerts with your own thresholds for notification when too many employees are on the same plane
• Configurable Pre-Trip Advisory exclusion rules tailored to your organization’s needs for travelers heading to their home country, layover country, or if a traveler already received a report for a given country within the past 30 days

 

Travel Risk Management enhancements availability

• Bundles and Products:
  • Travel Protector 

Reach out to your Everbridge Account Manager for more details.

Current Early Adopter Program

We are thrilled to invite you to join our Early Adopter Program for CCTV video integration into Everbridge 360™.  This is your chance to be at the forefront of innovation, getting first access to our cutting-edge features before anyone else.  As an early adopter, your feedback will directly shape the future of our offering.  Don’t miss out on this opportunity to influence and enhance our developments while enjoying the latest advancements. 

With your early adopter access for CCTV video integration into Everbridge 360™, you will be able to monitor and protect your organization from anywhere, enhancing situational awareness with real-time incident monitoring and response.

• Gain immediate “eyes-on” to any potentially-impacted locations to quickly verify the situation
• Maintain oversight from anywhere during an incident to be better informed and provide a more appropriate response
• Securely share footage with external agencies, such as emergency services, for better situational awareness and coordination

 

Reach out to our Product Marketing team, GlobalProductMarketing@everbridge.com, for more details.