Everbridge CEM: July 2024 Minor Product Release Notes

What's New in Everbridge 360™ (Includes Mass Notifications unless otherwise specified)
Custom Role Permissions for Email Ingestion

Custom Roles now support two new permissions that can be assigned to users for greater flexibility in accessing or handling sensitive email ingestion data: 

  • View Ingestions
  • Create, edit, and delete Ingestions 

Email Ingestion Permissions.png

This enhancement comes at no additional cost and won't affect preexisting settings. 

Release Date: July 23 (EU), July 24 (US)

Group Management UI Improvements

The Groups page's user interface has been upgraded with the following enhancements:

  • The Group tree frame has been expanded for a better view of longer Group names. 
  • The Group details now include a new breadcrumb of the group​, allowing users to quickly identify the selected group and which parent group it belongs to.

Group Management UI Improvements.png

This enhancement is free for all customers and won't affect any preexisting settings. 

Release Date: July 23 (EU), July 24 (US)

What's New in Crisis Management
Share Situation Reports

Situation Reports can now be emailed directly to contacts during various stages of a Critical Event to keep stakeholders apprised of the latest status and response efforts.

Share Situation Reports.png

Situation Reports can be shared from two areas:

  • Situation Reports list on the Critical Event Details page
  • Edit Situation Report page

This feature is free for all Crisis Management customers and won't affect preexisting settings. 

Release Date: July 22 (EU), July 23 (US)

What's New in Travel Protector
View Itineraries in Everbridge 360 Apps™

Users can now view the details of their upcoming and past itineraries alongside their other Notifications and Safety buttons from the Everbridge 360™ Mobile and Desktop Apps. 
View Itineraries in EB360 App.png

This enhancement is free for all Travel Protector customers and won't affect preexisting settings. 

Release Date: Late July

What's New in Safety Connection
Safety Event API – Personal Safety Devices​

Users can now register Safety Devices in Everbridge Suite and link them to a contact using the new Safety Event API. This allows SOS or Check-in events from registered devices to be sent to Everbridge, creating a Last Known Location for the device owner. Additionally, CEM alerts for SOS events will be visible in Visual Command Center. 

This API is a paid add-on to the Safety Connection and People Resilience packages.

Release Date: July 23 (EU), July 24 (US)

Minor Improvements to Existing Features - All Products
ProductFeature AreaFeatureDescriptionBenefits
Mass NotificationContact ManagementSchedulingIndicates that a calendar is linked to a group when the user doesn’t have access to the calendar. Users cannot see the name of the calendar if they do not have access to it.​Lets users know that a group is linked to a calendar even if they do not have access to the calendar.
Mass NotificationContact ManagementSchedulingArgentina is available for selection for the holidays.Allows users to see the holidays for Argentina on their calendars and plan around them as needed.
Mass NotificationMember PortalAdditional Information FieldsUpdated text for additional information fields on the Member Portal.Provides contacts with a more generic description of what the additional information fields are used for.
Mass NotificationContact/User ManagementTime Zone(GMT-06:00) Central Standard Time (America/Swift_Current) is now a selectable time zone for user and contact creation. Allows users and contacts to be registered in their correct time zone. 
Defects Corrected in This Release
Product AreaFeatureDefectCase Numbers
Member PortalIncident SubscriptionsIncident subscriptions in the Member Portal do not match those in the Manager Portal.
  • 18653058
Contact ManagementSchedulingUnavailability does not show correctly under the Staffing View when All Calendars is selected for the unavailability.
  • 221140440
Contact ManagementSchedulingUnable to select a replacement when the replacement is unavailable the day before.
  • N/A
Contact ManagementSchedulingShift dates can be changed to dates that conflict with the Staffing layers, breaking the staffing layers.
  • N/A
Crisis ManagementCritical Event DetailsCustom fields of the Text Area type do not preserve line breaks.
  • N/A
Crisis ManagementReportsCritical Event Reports get stuck on the loading spinner and reports are not displayed.
  • 537140
  • 545370
  • 549845
Crisis ManagementDocumentsDocuments shared with mobile contacts via contact rules do not receive documents on the mobile app.
  • 548380

 

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