Using Incident communications through Everbridge 360 is a useful way to alert your contacts to specific events, or scenarios by using quick template-based automated plans. These incidents are launched by operators within your organization. But how do you launch an incident with Everbridge 360? The process is simple because templates have been created for operators ahead of time.

To launch an Incident, start by logging into the Everbridge Manager Portal.

From the dashboard, select Communications

Hover over Incidents

and click Launch incident.

Select the Severe Weather option.

Select an Incident Template, or Incident Template Category from the left column.

Or if you know exactly the template you're looking for, type it in the search bar to find it quickly.

Input "hurricane" in the designated field.

After selecting the desired incident template.

the template form is displayed to the right.

If your incident template is not displayed, it could be because the status of the incident template needs to be changed to live or, you may need to add this template to your role. If this occurs, reach out to your administrator for assistance, as they can adjust permissions and access.

Within the template fill out the generated fields

or choose options from generated drop down menus.

Click the selected button

Select the number 4.

Select the number 2.

Select the number 1.

Choose the appropriate shelter.

Click the selected option

Select "Polk High School".

Select this field

Confirm that the evacuation order has been issued.

Navigate to this section

Select the number 24.

Enter the provided sequence of numbers.

Enter the provided sequence of numbers.

Finalize and confirm the information provided.

We'll leave this variable field blank

Once complete, click Next.

The notification Details page appears with a preview of the information selected and entered from the form on the previous page. Read over the preview to confirm the information that you entered is correct.

Review the incident details.

After scrolling down, I notice that I'm missing some contact groups, so I'll add them now

Navigate here

Confirm the action.

If there is a mistake or an adjustment that needs to be made, scroll down to the bottom of the page and click back. In this example, we have entered an incorrect evacuation zone. We'll click back

change the information

Click the selected button

Select the number 5.

Choose the Polk High School shelter.

and click Next again.

Now scroll down to the bottom of the page

and choose whether to launch the incident immediately or to schedule it for a later time.

Next, click Review for a detailed overview of your message before it's sent. If you do not find this option, you can contact your administrator.

and When ready, after reviewing, click send.

Choose to cancel, go back, or send the incident.

And with that you've successfully launched an incident within Everbridge 360!

This guide covered the detailed steps to launch an incident in Everbridge, including selecting templates, shelters, reviewing incident details, and sending the incident.