| Multi-Factor Authentication Enhancements |
|
Multi-factor authentication (MFA) is a powerful way to strengthen account security, making it one of the most effective and widely adopted security measures used by enterprise software worldwide. With this in mind, Everbridge has made the following security enhancements:
This enhancement is free for all users. All customers are strongly encouraged to enable MFA before the June 3 cutoff date. Release Date: Available Now |
| IPAWS PIN and Launch Passcode Updates |
|
IPAWS users will be required to enter a complex Launch Passcode (minimum of 8 characters) to launch an IPAWS message instead of a simple PIN. This change comes at no additional cost for all IPAWS users. Administrators must change the PIN to a Launch Passcode by clearing the PIN field (which can't be undone), then entering the Private Key, Keystore Password, and the new Launch Passcode. In a related change, the Don't Use PIN option in IPAWS Settings has also been removed to promote enhanced security. Release Date: June 11 (EU), June 12 (US) |
| Locked User Advanced Search |
|
Locked users can now be filtered for by using Advanced Search, making it easier to identify potential attackers and respond accordingly. This enhancement comes at no additional cost and won't affect preexisting settings. Release Date: June 11 (EU), June 12 (US) |
| Communication Recipients Advanced Search |
|
Recipients can now be located via Advanced Search when launching a Communication, offering a more modern search of all contacts without needing to select various search criteria (Starts With, Contains, Ends With, etc.). Searchable data points include:
This feature is available at no extra cost and won't affect preexisting settings. Release Date: Available Now |
| Stop Communication Launch |
|
After clicking Launch Communication, the user can use the new Stop Launch feature to pause and return to the previous screen to make any needed changes. If the Communication is fine as-is, they can click Launch Immediately to proceed. If neither option is selected before the modal times out, then the Communication will launch automatically. This feature comes at no additional cost and won't affect preexisting settings. Release Date: Available Now |
| Microsoft Teams as a Delivery Method |
|
Organizations utilizing Microsoft Teams can now integrate it with Everbridge to be used as a Delivery Method to send Notifications to their contacts, as well as collect receipt confirmations and polling answers. This will provide an additional effective way to reach employees and contacts with important information. Customers will need to install Everbridge's MS Teams app and configure the delivery method. See the Support Center for more information and implementation directions. Release Date: June 11 (EU), June 12 (US) |
| Group Filtering for Entra ID Contact Integration |
|
The Microsoft Entra ID Contact Integration now supports contact synchronization filtering via Groups. This enhancement is free for all users and won't affect preexisting settings. Release Date: Available Now |
| Custom Role Permissions for Email Ingestion |
|
Custom Roles now supports two new permissions that can be assigned to users for greater flexibility in accessing or handling sensitive email ingestion data:
This enhancement comes at no additional cost and won't affect preexisting settings. Release Date: June 17 |
| Traveler Accumulation Alerts |
|
Administrators can now configure thresholds to specify the maximum number of travelers allowed on the same plane (including codeshare) and define the traveler profiles that the alerts apply to (All Travelers, Groups, or Rules). Once that threshold is reached, an Accumulation Alert Notification is sent using the template defined in the Booking Alert, enabling GSOC Operators to assess the potential impact on the company when too many employees or VIPs travel on the same plane.
Release Date: June 11 (EU), June 12 (US) |
| Configurable Exclusion Rules for Pre-trip Advisories |
|
Users can now configure their Organization so travelers receive pre-trip advisories for domestic trips, countries of layovers, and/or upon each trip's updates. This feature is free for all Travel Protector customers and won't affect preexisting settings. Release Date: June 11 (EU), June 12 (US) |
| Asset Association |
|
Contacts can now be associated with specific Assets, targeting Communications to Asset stakeholders along with or separately from Contacts in the area, making it possible to notify an Asset's stakeholders when that Asset is threatened. With this enhancement, users can now:
This feature is available at no extra charge for all CEM customers and won't affect preexisting settings. Release Date: Available Now |
| US Weather Segments for VCC: Alert URL Variable |
|
Segment links for Weather Events (US) Alerts are now available in the Alert More Information field and populated in the VCC: Alert URL variable.
This enhancement is free for all CEM customers. Release Date: Available Now |
| Draft Status for Critical Event Templates |
|
Users can now save Critical Event Templates in a Draft status while collaborating among different teams to plan the response to a crisis. This ensures that only completed templates are available for selection when launching a Critical Event via the Manager Portal, VCC, ManageBridge, or API. This enhancement is free for all Crisis Management customers. By default, the statuses for new Templates will be set to Draft, while the statuses for all preexisting Templates will be set to Live. Release Date: Available Now |
| Product | Feature Area | Feature | Description | Benefits |
| Crisis Management | Critical Events | Download CSV | The CSV extract of Critical Events will now include the Event Start Time and Event Close Time for all Events. | Offers a more comprehensive understanding of Events. |
| Mass Notification | Contact Management | Contact Integration | A new descriptive error message appears if the Contact Integration synchronization fails due to encryption being turned on. | Helps users identify why their Contact Integration synchronization is not successful. |
| Mass Notification | Contact Management | Groups | Users will now be warned when attempting to unlink a Calendar from a Group. | Prevents users from mistakenly unlinking Calendars from Groups. |
| Mass Notification | Contact Management | Contact Integration | Allow users to skip importing Private fields when using the Workday API Contact Integration. | Allows users to only import information set as Public in Workday when utilizing the Workday API Contact Integration. |
| Mass Notification | Contact Management | Contact Integration | Provides a descriptive error message if the Contact Integration synchronization fails due to the user having multiple Everbridge roles. | Helps users identify why their Contact Integration failed to synchronize. |
| Mass Notification | Contact Management | Contact Integration | Allows users to map Locations to a Location ID or Lat/Long coordinates when configuring the Contact Integration. | Provides more flexibility to users to map their location data based on the data that is available to them. |
| Mass Notification | Contact Management | Contact Integration | Added the ability to synchronize the Title field from UKG Pro. | Allows administrators to synchronize the Title field from UKG Pro for ease and consistency. |
| Mass Notification | User Management | User Create and Update | Users with access to User Management are not allowed to save a user record if the First and/or Last Name fields have a URL as a value. | Malicious content (e.g. phishing URLs) will not be introduced into the system. |
| Mass Notification | Authentication | Username/Password | Adjusted the order of Tab key focus on the Login page to be more aligned with user operation habits. | Better user experience for keyboard users. |
| Mass Notification | Authentication | MFA Verification Code | Put the cursor focus on the MFA verification code input field automatically when entering the page. | Users can directly type in the code without another mouse click to gain focus. |
| Mass Notification | User Management | User List | Updated the labels of "Enable" and "Disable" to "Enable User" and "Disable User". | Provides a clearer label message to avoid confusion or misunderstanding. |
| Mass Notification | Authentication | Change Password | Corrected misleading error messages when changing the password. | Provides a clearer error message to avoid confusion or misunderstanding. |
| Mass Notification | Single Sign-On | SSO Certificates | Purged outdated certificates not in use by the Account from the Certificates List. | Offers a more concise page with only relevant information. |
| Communications | Publishing Options | Conditions | The conditional publishing option created in an IC template didn’t appear when launching a Communication. | Publishing paths now automatically update based on changes in the variable value. |
| Communications | Variable | Apply Variables | Users are no longer forced to click Apply Variables when all variable values are selected the first time and when updated. | Offers the ability to quickly complete a Communication without needing to finish another step when selecting or updating variables. |
| Communications | Variable | Variable Tokens | Enhanced the functionality of replacing variable tokens with the variable value within the rich text format. | Helps the user to quickly and accurately communicate incident information within the message. |
| Mass Notification | Member Portal | Sign-Up | Profile options will now apply to both the Sign-Up page and the Profile Update page. | If a field is set to non-editable in the Profile settings, contacts won't be able to modify that field as part of the Sign-Up page. |
| Mass Notification | Contact Management | Scheduling | Added the ability to assign a calendar to a Custom Role. | Admins will be able to assign calendar ownership to a Custom Role. |
| Product Area | Feature | Defect | Case Numbers |
|
Travel Connector |
Itinerary Ingestion |
Airport with IATA code TQO is missing in Everbridge Suite. |
|
|
Travel Connector |
Itinerary Ingestion |
BHX Railway Station is missing in Everbridge Suite. |
|
|
Travel Protector |
Country Risk Intelligence |
Macao City is listed twice in Travel Protector. |
|
|
User Management |
Advanced Search |
Organization Administrator is unable to conduct a User Advanced Search by roles. |
|
|
Everbridge 360™ |
Communications List |
Clicking the Communications menu item results in an error message instead of loading the Communications List. |
|
| Product Area | Feature | Known Issue |
|
Mass Notification |
Scheduling |
Custom Roles with access to calendars can edit a calendar they don't own but can't save the changes. The ability to edit calendars not owned by a custom role has been removed. |
Article Feedback
While we can’t respond to you directly, we’d love to know how we can improve the article.
Please sign in to leave a comment.