Topic
Authenticating using a public key for SFTP in Everbridge Suite.
Description
When configuring SFTP for contact and/or asset uploads, you have the choice of authenticating with a private key or a public key. This article explains how to authenticate using your own public key. For information on authenticating using an Everbridge private key, see knowledge article EBS: Authenticating Using a Private Key for SFTP in Everbridge Suite.
If you are configuring a third-party integration (for example, Workday or Azure Logic Apps) to send data to Everbridge via SFTP, you will generate an SSH key pair in that system or locally, upload the public key into Everbridge, and configure the integration to use the matching private key. Everbridge only requires and stores the SSH public key portion for key-based SFTP authentication.
Before You Begin
Download the PuTTYgen Tool
Go to http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
Generate a Public Key Pair
Generate your own keys using PuttyGen.
Be sure to save both the public and private keys in PuttyGen. It is easy to overlook this.
Add Your Public Key(s) in Everbridge
IMPORTANT: Multiple key types (public and private) cannot be configured simultaneously in Everbridge SFTP. When switching from a private key to a public key, you will need to remove the existing private key first. This means that any current uploads using the Everbridge private key will no longer work and will require reconfiguration with the new public key.
NOTE: After you add and save a new SFTP public key in the Everbridge Manager Portal, the key is available for use immediately. You can begin sending SFTP files right away using the corresponding private key in your SFTP client.
Account Level
Log in to the Everbridge Manager Portal as an Account Administrator
Select Settings > Security > Upload Options > Secure FTP
In the Everbridge interface, change the SFTP Key type to Public Key
Enter the SFTP Key Name and SFTP Public Key
Click Add
Organization Level
Log in to the Everbridge Manager Portal and select your Organization
Select Settings > Organization > Contacts/Assets > Upload Options
In the Everbridge interface, change the SFTP Key type to Public Key
Enter the SFTP Key Name and SFTP Public Key
Click Add
NOTE: See knowledge article EBS: Supported Public Key Formats for Connecting to Everbridge Suite via SFTP for information on accepted public key formats.
IMPORTANT: The specific steps and options available in your Everbridge organization may vary depending on the features enabled. For example, you might see "Contacts and Groups" instead of "Contacts/Assets" in the Organization settings.