Everbridge 360 - Deployment FAQ

What is an Organization Code?

An organization code is a unique code belonging to your organization that allows your employees to login to the correct region and Everbridge instance.

This is set up in the Everbridge Suite by an organization administrator.

 

Deployment failed with HRESULT: 0x80073CF9, Install failed. Please contact your software vendor.

This error may occur when using Add-AppxPackage to install Everbridge 360 in a shared machine environment. Try using Add-ProvisionedAppxPackage and this will make the installation available to all profiles on the machine. More information on Add-ProvisionedAppxPackage can be found here.

 

Notifications are not displaying on a Windows device; I see a red bell icon next to Settings > Notifications.

This is commonly due to the required URLs getting blocked. Please ensure the URLs listed here are whitelisted.

 

How can I silently deploy to my users?

Using the PowerShell commands listed here will install silently in the background. The login process is interactive however, so the user will need to login to the App before being able to receive notifications.

 

How can I gather logs and diagnostics for support?

You can find a Support page under Settings. This page has some App diagnostics that can be run as well as the ability to package up any log files for sending to our support team.

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