Topic

Roles - New Behavior for Incident Zones (Notifications & Incidents) Starting March 19 & 20, 2024.

Description

The March 19 and 20, 2024 release of Everbridge Suite introduces the ability to create custom roles. Whether you use custom roles or not, the option Use map shape as Incident Zone will no longer be displayed by default when creating Incident Zones as a result of this release. Please note that the original behavior may be restored. Please see the example below for details on this new behavior.

Impacted Permission(s):

Registered Contacts (Private Incident Zones) AND Anonymous Contacts (Public Incident Zones).

Impacted Roles:

• Incident Communications: Incident Operator
• Mass Notification: Group Manager, Dispatcher, Mass Notification Operator

Use Case:

Incident Operator A does not have Registered Contacts (Private Incident Zones) or Anonymous Contacts (Public Incident Zones) permissions enabled and Incident Operator A launches a template that has the option Use map shape as an Incident Zone enabled.

Original Behavior:

Use map shape as an Incident Zone is displayed, enabled and non-editable to Incident Operator A. The Incident Zone will be created on launch of the template. 

New Behavior:

Use map shape as an Incident Zone is not displayed to Incident Operator A. The Incident Zone will not be created on launch of the template.

To Retain Existing Behavior:

To restore the existing behavior to create Incident Zones via the user interface and Rest API, enable the permission Registered Contacts (Private Incident Zones) or Anonymous Contacts (Public Incident Zones) for the applicable roles.

behavior (i.e. allow users to create Incident Zones via UI and Rest API), enable the permission

"Registered Contacts (Private Incident Zones)"  or “Anonymous Contacts (Public Incident Zones)”

behavior (i.e. allow users to create Incident Zones via UI and Rest API), enable the permission

"Registered Contacts (Private Incident Zones)"  or “Anonymous Contacts (Public Incident Zones)”

(i.e. allow users to create Incident Zones via UI and Rest API), enable the permission

"Registered Contacts (Private Incident Zones)"  or “Anonymous Contacts (Public Incident Zones)”