Topic
Using an Upload File at the Organization Level to Create Users in Everbridge Suite.
Description
Uploading a File at the Organization Level to Create Users
- Log into the Everbridge Manager Portal and select your Organization
- Select Settings > Access > Uploads
- Select Download Template
- Edit the downloaded template and fill in your user information.
NOTE: For valid values in the Time Zone column, see knowledge article EBS: Accepted Time Zones When Uploading Contacts or Users Into Everbridge Suite.
- When the file is ready, select Upload to portal
Note: This upload process is for creating new users only. It can not be used to update existing users. If you don't see the Access tab as an Organization Admin, please contact your Account Administrator user directly.