EBS: Using an Upload File at the Account Level to Create Users in Everbridge Suite

2026-05-31 23:43:11 UTC

Topic

Using an Upload File at the Account Level to Create Users in Everbridge Suite.

Description

Uploading a File at the Account Level to Create Users  

  1. Log into the Everbridge Manager Portal as an Account Administrator
  2. Select Users > Uploads
  3. Select Download Template
  4. Edit the downloaded template and fill in your user information.

NOTE: For valid values in the Time Zone column, see knowledge article EBS: Accepted Time Zones When Uploading Contacts or Users Into Everbridge Suite.

  1. When the file is ready, select Upload to portal
nu2.png
Note: This upload process is for creating new users only. It can not be used to update existing users.
Was this article helpful?
0 out of 0 found this helpful