Topic

Creating Users Manually From the Account Level in Everbridge Suite

Description

Manual Creation of a New User at the Account Level

1. Log in to the Everbridge Manager Portal as an Account Administrator
2. Select Users > New User or Users > Users > + Add User
3. Enter the user's information in the General Information pane. The First Name, Last Name, Email Address, Time Zone and Everbridge University Access Request are required.
4. From the Owner drop-down menu choose one of the following:

1. 1. Select an account if the user is an account administrator
   2. Select an account if the user will have roles in multiple organizations
   3. Select an organization for all users who will have roles in only one organization

5. Add the user's role in the Role information pane. NOTE: Role is a required field.

• Creating users with the Account Administrator role:
  • See knowledge article EBS: How to Create an Account Administrator in Everbridge Suite.
• Creating users with other roles:
  • See knowledge article EBS: Assigning One or More Roles to Users in Everbridge Suite

6. Click Save