Topic

How to configure the Safety Connection features in the Everbridge Mobile App (EMA).

Description

Follow the video and or written steps below to configure Safety Connection settings on a mobile device.

Video

Written

Create a Duress Code

A duress code silently triggers an SOS when using Safe Corridor. For more information on Safe Corridor and other Safety Connection features, see knowledge article: 000012652 - Mobile: Safety Connection Features in the Everbridge Mobile App (EMA).

1. Tap on the upper-left corner.
2. Tap Safety Settings.
3. Tap Create Duress Code.
4. Enter and confirm a four-digit code.

Set a Contact Number

The contact number will be used by an organization to call when an SOS has been triggered.

1. Tap on the upper-left corner.
2. Tap Safety Settings.
3. Tap Phone Number and set the country or region of your phone number.
4. Tap Add a phone number and enter your phone number.

Set Auto Check-In

1. Tap on the upper-left corner.
2. Tap Safety Settings.
3. Toggle Auto Check-In on.

Set Country Location

The country location will ensure that any emergency calls placed will be properly routed. Remember to update the country location when traveling.

1. Tap on the upper-left corner.
2. Tap Safety Settings.
3. Tap I'm currently in.
4. Select a location.
5. Tap Back in the upper left to save the changes.