MobileHelp: Creating an Account using the Everbridge Mobile Application

Topic

How to create an account using the Everbridge Mobile Application (EMA).

Description

If your state or local government agency allows you to register for their Member Portal on their website, you can create an account and sign up for alerts from the Everbridge Mobile Application. Follow the steps listed below:

  1. Download the app for your iOS or Android mobile device.
  2. From your mobile device's web browser, navigate to the agency's website.
  3. Tap the Sign Up button from their Member Portal widget.
  4. Tap OK to open the Everbridge Mobile App.
  5. Enter the required Member Portal information in the fields provided, and tap to accept the Terms of Use.
  6. Tap Done in the upper-right corner.
  7. Enter any additional Member Portal information in the fields provided, and tap Save & Continue.
  8. Review your profile information, and tap Finish.
  9. Tap Back in the upper-left corner to change any Everbridge Mobile App settings, and tap Done.

If you already have a Member Portal profile, log in to the Everbridge Mobile App with it by following the steps listed below:
 

NOTE:

To sign into the Mobile App using Single Sign on see knowledge article MobileHelp: How Contacts Can Log in to the Everbridge Mobile Application (EMA) Using Single Sign-On (SSO)

  1. Tap Menu Icon in the upper-left corner.
  2. Tap Login.
  3. Tap Enroll.
  4. Enter and search for the name of the Organization you registered to.
  5. Select your Organization from the search results.
  6. Enter your username and password, and tap Login.
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