Question:

Are messages sent to the Everbridge Mobile app encrypted?

Answer:

Yes. The sections below describe the authentication and encryption taking place when messages are received on the Everbridge Mobile app.

Login Authentication

When a contact logs in to the Everbridge Mobile app, their username and password are sent in an encrypted request to the Everbridge server. The server responds with an authentication token, which is checked for validity on each request. The token is stored locally on the device, and automatically refreshes when contacts log back in.

Message Encryption

Messages are delivered to the Everbridge Mobile app using standard TLS/HTTP encryption.