MobileHelp: How Contacts Can Log in to the Everbridge Mobile Application (EMA) Using Single Sign-On (SSO)

Topic

How contacts can log in to the Everbridge Mobile Application using Single Sign-On (SSO).

Description

Follow the video and/or written steps below to learn how contacts can log in to the Everbridge Mobile Application using Single Sign-On (SSO).

Video:

 

Written:

If an organization is using Single Sign-On (SSO), follow the steps below to log in to the Everbridge Mobile app:

  1. Tap Find an organization or subscription.
  2. Enter and search for the name of the desired organization.
  3. Tap on the organization from the search results. If the organization has a key phrase configured, enter the key phrase and tap Continue.
  4. The SSO Login page will open.
  5. Use your corporate credentials to fill in the username and password fields (not your Everbridge login credentials) and tap Login.

If you are unable to log in, try clearing your browser cache and cookies and then trying again.

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