EBS: How to Reset Your Everbridge Password

Topic:

How to recover your Everbridge password.

Video:

 

Written:

To recover your Everbridge password:

  1. From the Manager Portal login page, click Forgot Password

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  1. Enter the email address that was used during the registration process in the text field
  2. Click Continue.

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  1. Enter the answer to your secret question
  2. Click Submit

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A temporary password will be sent to the email associated with the username entered in step 2.

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  1. Return to the Manager Portal
  2. Enter the username
  3. Enter the temporary password
  4. NOTE: The temporary password is case sensitive. Enter it exactly as seen in the email
  5. Click SIGN IN
  6. You will be promoted to change  your password
  7. Re-enter the temporary password in the Current Password field
  8. Enter a new password
  9. Re-enter the new password to confirm
  10. Click Continue
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