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EBS: Unable to Log In to Any Service Ending In *.everbridge.net When Using Single Sign-On (SSO)

Updated
Terry Branoff
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Problem

You are unable to log into the Everbridge Manager Portal, Visual Command Center (VCC), or any service ending with *.everbridge.net and you do not see any errors.

 

Root Cause

This can occur when there is an SSO issue.

Solution

Please see knowledge article EBS: Troubleshooting Single Sign-On (SSO) in Everbridge Suite for resolving SSO issues. 

 

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