Problem
- The CCure 900 Connector is not running
- The Everbridge PACS Agent and Everbridge PACS Exporter Services are running
- The PACSExporter log file is continuously logging the following errors:
2024-01-17 10:00:20,059 [4] DEBUG - BasicAuth.0 - Authorization request received
2024-01-17 10:00:20,070 [4] DEBUG - BasicAuth.0 - User authorization error
2024-01-17 10:00:20,070 [4] DEBUG - StatusController.0 - Get ApiStatus Request received from [localhost:xxxxx]
- The password for the CCURE 900 connector has not changed
Root Cause
The root cause is unknown.
Solution
Restart the PACS Agent and Everbridge PACS Exporter Services.
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