| New Launch Incident Step Triggers |
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The Launch Incident step has been updated to include the following triggers: These can be used to:
This feature is free for all Flow Designer-eligible customers. Release Date: November 14 (EU), November 15 (US) |
| Update Incident Step |
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The new Update Incident step allows users to update Incident variables based on various triggers and actions, such as Notification responses or the automatic creation of a chat channel. This feature is free for all Flow Designer-eligible customers. Release Date: November 14 (EU), November 15 (US) |
| Stop Incident Notification Step |
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The new Stop Incident Notification step allows users to stop Incident Notifications in response to certain actions, like a response to the Notification or triggers from an external system. This feature is free for all Flow Designer-eligible customers. Release Date: November 14 (EU), November 15 (US) |
| Improved Close Incident Step |
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The new Close Incident step allows users to choose if they want to send a Notification or not. Flows can be created that close Incidents with an informative Notification about the final resolution. This feature is free for all Flow Designer-eligible customers. Release Date: November 14 (EU), November 15 (US) |
| Configuring Temporary Travel Retention Policy |
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Users can now change the default 3-month retention policy for Temporary Travelers created from Travel Location Data feeds, allowing them to match their own internal policy. The value can be set from 1 day to 18 months. This feature is available at no additional cost for all Travel Protector customers. Release Date: November 14 (EU), November 15 (US) |
| Product | Feature Area | Feature | Description | Benefits |
| Mass Notifications and Incident Communications | Notification Message | Rich Text Editor | Formatting shortcuts for creating a new line and new paragraph have been updated:
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Users can leverage standard formatting shortcuts to efficiently utilize the Rich Text Editor for messages. |
| Mass Notifications and Incident Communications | Contact Management | Contact Uploads | The Contact Uploads list will now only retain 18 months of data, which can be downloaded within 30 days of ingestion. | Removes old data cluttering the interface, making it easier to find relevant information. |
| Product Area | Feature | Defect | Case Numbers |
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Safety Connection |
RiskBand SOS | Group Managers are unable to close RiskBand SOS in Universe. |
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Incident Communications |
Nixle Publishing | When variables are used as tokens in the Nixle SMS message field, the value of the variable is not correctly populated in the field. |
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Contacts |
Contact Upload |
The file downloaded from the Upload Details page does not match the file that was uploaded. |
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Contacts |
Registration |
The registration email comes from different Sender IDs. |
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Universe |
Shape Files |
Cannot delete auto-simplified shape unless it's unselected. |
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