Everbridge CEM: October 2023 Release Notes

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What's New in Mass Notification Platform

All features listed in this section are accessible in all products unless otherwise noted for a feature.

Increased Character Limit for Textarea Variable Type

The maximum character limit for the Textarea variable type has been raised to 50,000 characters, providing more space to include critical details when they're needed most. 
Textarea Characters.png
This enhancement is available at no additional cost to all Incident Communication customers. 

Release Date: October 24 (EU), October 25 (US)

What's New in Travel Protector
Country and City Risk Level Change Logs

Users can now see when a city or country's current and custom Risk Levels were last changed and by whom. This information can also be downloaded as a CSV file for optimal recordkeeping. 
Country and City Risk Level Change Logs.png
This feature is free for all Travel Protector customers and won't affect any preexisting settings. 

Release Date: October 24 (EU), October 25 (US)

Minor Improvements to Existing Features - All Products

Product

Feature Area

Feature Description Benefits

Travel Protector

Travel Risk Intelligence Pre-Trip Advisory The Risk Level rating and label are now available in the pre-trip advisory message sent to the traveler. Helps travelers fully understand the Risk Level of the country they are traveling to.

Travel Protector

Travel Risk Intelligence Country and City Report Logs The maximum character count for Country and City report custom content is now 1,000,000 characters. Travel Managers and Security Officers are no longer limited by the number of characters for their custom Country and City reports.

API

Event Logs

API Policy Changes made to the API Policy Security Setting are now logged. Administrators can see the changes made to the API policy in their account over time.
Mass Notification Event Logs Groups Event Log now captures if a contact was removed from or added to a group via the Manager Portal or REST API. Administrators can see when contacts were added or removed from their groups when the change is made via the Manager Portal or REST API.
Mass Notification Event Logs Groups Event Log now notates when a group is added to an Organization via either the Manager Portal or REST API. Administrators can see when a group was added to their Organization(s) via the Manager Portal or REST API.
Mass Notification Event Logs Contact Uploads Event Log now shows when a contact record is added via upload, Manager Portal, or REST API. Administrators can see when and how contacts were added to their Organization.
Mass Notification Event Logs Contact Uploads Event Log now shows when a contact record is modified via the Manager Portal or REST API. Administrators can see when contacts are modified via the Manager Portal or REST API.
Mass Notification Event Logs Rules Event Log now shows when a rule is added via the Manager Portal or REST API. Administrators can see when rules were added to their Organization(s) via the Manager Portal or REST API.
Defects Corrected in This Release

Product Area

Feature

Defect

Case Numbers

Safety Connection

RIMC Alerts RIMC Event's title and body are missing in the Incident message.
  • 454442

Travel Protector

Itinerary Creation The International Air Transport Association's (IATA) lookup for CNN Airport is incorrect. 
  • 475192

Contact Management

Contact List

The Contacts tab doesn't refresh when clicked. 

  • 468890
Contact Management Contact List An extra menu option ("Organization Contacts") shows when attempting to view the Contacts menu.
  • 476725
  • 476877
Reports Custom Report Contact Unable to select value for the Last Known – Building Name filter.
  • 469675
API Contacts API API allows multiple entries for the same Contact Path ID.
  • 469704

 

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