EB360: When Creating a Recurring Notification in Everbridge Suite, Is the Notification Sent Out Based on the User (Sender’s) Time Zone or the Time Zone of the Contacts Receiving the Notification?

Question:

When creating a recurring Notification, is it sent out based on the sender's time zone or the recipients' time zones?

Answer:

Recurring Notifications will be sent based on the Time Zone selection in the Send & Save section of the Notification form or template. By default, this time zone is based on the time zone of the user creating the notification, not the location of the recipients. When setting up notifications, the system will display the time according to the time zone associated with the user's account, which may differ from the recipients' local time zones.

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