Topic
How to create notification templates in Everbridge Suite Mass Notification.
Description
In a high-pressure situation, having a Notification Template set up for use can save precious minutes and get your Notification out quickly.
Go to manager.everbridge.net
1. Dashboard
Notification Templates include the Message, Contacts, Publishing Options, and Settings of your Notification. To create a Notification Template.
2. Dashboard
Hover over Communications.
3. Dashboard
Then hover over Notifications.
4. Dashboard
And click, New Notification.
5. Create Notification
Fill out the Notification with all the information for this planned communication.
6. Title
Including the Title.
7. Text
Text.
8. Contacts
Contacts.
9. Settings
And Settings.
10. Send and Save
At the bottom of the page, select Save As a notification template.
11. Save
Enter "Save" in the field.
12. Category
Select the "Evacuation" option.
13. Save
And Click Save.
14. Notification Templates
A Notification Template will only be visible to the Role that was used to create it.
15. Organization Administrator Template
For example, if you create a template as an Organization Administrator.
16. Organization Administrator Template
Only Organization Administrators will be able to see that template.
17. Template Permissions
If you log out and log in as a different role, you can not see the template that was just created. This also applies if your organization has multiple of the same roles with different permissions.
18. Group Manager A - Template
For example, if a Group Manager A creates a Notification Template.
19. Group Manager A
20. Template Permissions
Then Group Manager B won't be able to see the Template unless they have been given the permission to do so from an administrator, even though they are technically both Group Managers.
21. Notification Templates
The exception to this is the Mass Notification Operator role. This user will only be able to send the Notification Templates created and assigned to their role. To do this.
22. Settings
Start by hovering over the Settings tab in the Organization or select the Roles tab from the Account level.
23. Access
Hover over Access.
24. Roles
Then click Roles.
25. New Role
Create a new role by selecting, New Role.
26. Role Type
In the drop-down menu.
27. Mass Notification Operator
Select Mass Notification Operator.
28. Name
And provide a name for this new Role.
29. Name
Enter the name for the new role.
30. Resources
Under Notification Template, you have the option to provide access to all Templates, or you can choose which Templates the Role will be able to see and use.
31. Limited Access
Confirm the set permissions as "true."
32. Access to All
Confirm the set permissions as "false."
33. Save
After selecting which Templates you want to provide access to click Save. Our Mass Notification Operator - Pasadena, now has access to all Notification Templates. This Role is now ready to assign to a user who will be able to send these templates.
Article Feedback
While we can’t respond to you directly, we’d love to know how we can improve the article.
Please sign in to leave a comment.