EBS: How to Create Notification Templates in Mass Notification


How to create notification templates in Everbridge Suite.


Users can access notification and message templates based on their role. For example, if Group Manager A creates a notification template, only other users with the Group Manager A role can access it. However, there is an exception with the Mass Notification Operator role. For more information, see Knowledge Base Article 000005322 - How to Define Which Notification Templates the Mass Notification Operator Role is Allowed to Access in Everbridge Suite.

To learn more about template visibility in Everbridge Suite, see Knowledge Base Article 000009648 - Examples of Notification Template Visibility Between Roles in Everbridge Suite.


Create a notification template by following the steps below:

  1. Log in to the Manager Portal and select the appropriate organization in the upper right-hand corner.
  2. Click on the Notifications tab.
  3. Click New Notification.
  4. Build the notification as desired.
  5. Scroll down to the bottom and select the radio button next to Save as a notification template.
  6. Enter a Template ID.
  7. Click Save.

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