Topic

How to create notification templates in Everbridge Suite Mass Notification.

Description

In a high-pressure situation, having a Notification Template set up for use can save precious minutes and get your Notification out quickly.

Go to manager.everbridge.net

1. Dashboard

Notification Templates include the Message, Contacts, Publishing Options, and Settings of your Notification. To create a Notification Template.

Dashboard

2. Dashboard

Hover over Communications.

Dashboard

3. Dashboard

Then hover over Notifications.

Dashboard

4. Dashboard

And click, New Notification.

Dashboard

5. Create Notification

Fill out the Notification with all the information for this planned communication.

Create Notification

6. Title

Including the Title.

Title

7. Text

Text.

Text

8. Contacts

Contacts.

Contacts

9. Settings

And Settings.

Settings

10. Send and Save

At the bottom of the page, select Save As a notification template.

Send and Save

11. Save

Enter "Save" in the field.

Save

12. Category

Select the "Evacuation" option.

Category

13. Save

And Click Save.

Save

14. Notification Templates

A Notification Template will only be visible to the Role that was used to create it.

Notification Templates

15. Organization Administrator Template

For example, if you create a template as an Organization Administrator.

Organization Administrator Template

16. Organization Administrator Template

Only Organization Administrators will be able to see that template.

Organization Administrator Template

17. Template Permissions

If you log out and log in as a different role, you can not see the template that was just created. This also applies if your organization has multiple of the same roles with different permissions.

Template Permissions

18. Group Manager A - Template

For example, if a Group Manager A creates a Notification Template.

Group Manager A - Template

19. Group Manager A

Group Manager A

20. Template Permissions

Then Group Manager B won't be able to see the Template unless they have been given the permission to do so from an administrator, even though they are technically both Group Managers.

Template Permissions

21. Notification Templates

The exception to this is the Mass Notification Operator role. This user will only be able to send the Notification Templates created and assigned to their role. To do this.

Notification Templates

22. Settings

Start by hovering over the Settings tab in the Organization or select the Roles tab from the Account level.

Settings

23. Access

Hover over Access.

Access

24. Roles

Then click Roles.

Roles

25. New Role

Create a new role by selecting, New Role.

New Role

26. Role Type

In the drop-down menu.

Role Type

27. Mass Notification Operator

Select Mass Notification Operator.

Mass Notification Operator

28. Name

And provide a name for this new Role.

Name

29. Name

Enter the name for the new role.

Name

30. Resources

Under Notification Template, you have the option to provide access to all Templates, or you can choose which Templates the Role will be able to see and use.

Resources

31. Limited Access

Confirm the set permissions as "true."

Limited Access

32. Access to All

Confirm the set permissions as "false."

Access to All

33. Save

After selecting which Templates you want to provide access to click Save. Our Mass Notification Operator - Pasadena, now has access to all Notification Templates. This Role is now ready to assign to a user who will be able to send these templates.

Save

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