Question:

What is Threat View also known as RIMC Alerts in Everbridge Suite?

Answer:

Threat View is a premium feature in Everbridge Suite that allows you to send Risk Intelligence Monitoring Center (RIMC) alerts via Notifications or Incident Communications to a contact or group of contacts. Alerts also appear on the Universe tab by default. By default, Threat View allows five thresholds to be created. If you need more than five thresholds, or do not see the RIMC Alerts option under Interactive Visibility, please reach out to your Everbridge Account Manager.

To access and configure Threat View (RIMC Alerts):

1. Log in to the Manager Portal and select the appropriate Organization from the upper right-hand corner.
2. Navigate to Settings > Interactive Visibility > RIMC Alerts. 
3. Select the Severity levels—for example: Extreme, Severe, or Moderate.
4. Enter an address and select Find your location on the map. Check the location to make sure it is correct on the map view. 
5. Select the radius of alerts in feet, meters, kilometers, or miles.
6. To launch a Notification from an Alert:
   1. Toggle Launch a Notification.
   2. Optionally define Start the Event.
   3. Enter the name of the template you created in the search box.
   4. Click the magnifying glass.
   5. Next, click the + sign to add the Notification template to your threshold
   6. Optionally, click Add the headline and body of the RIMC message to the body of the Notification template.
7. To launch an Incident from an alert:
   1. Toggle Launch an Incident
   2. Enter the name of the template you created in the search box
   3. Click the magnifying glass.
   4. Next, click the + sign to add the Incident Template to your threshold. 
   5. Optionally, click Add the headline and body of the RIMC message to the body of the Incident template
      1. NOTE: Your Incident template only requires a Subject and Body.
8. Give your threshold a name.
9. Click Save.
10. Ensure the Status slider is switched on by moving it to the right.
11. Click Save again. 

Example: The example below illustrates Launch an Incident.