EBS: Why Are Some Characters in a CSV Upload File Replaced With Question Marks in Everbridge Suite?

Question:

Why are some characters in my CSV file replaced with question marks?

Answer:

If characters in a CSV file are being changed, please view the following article which explains how to convert the character encoding: https://superuser.com/questions/21135/how-can-i-edit-unicode-text-in-notepad.

Everbridge Suite does not require CSV files to be encoded as UTF-8 before being uploaded.

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