Problem

Users cannot attach files to Notifications in Everbridge Suite.

Root Cause

Shockwave Flash is disabled for the web browser being used.

Solution

Provided below are links to articles that provide steps on verifying Shockwave Flash for browsers:

• Chrome: https://helpx.adobe.com/flash-player/kb/enabling-flash-player-chrome.html
• Firefox: https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html