Question

Why do Polling notifications leave voicemail messages on phones when the voicemail settings are configured to "no message" in Everbridge Suite?

Answer

This is by design. A response is required for polling notifications and if the recipient does not answer the call, Everbridge will leave a voice message asking to call a designated phone number. Then by calling the number, a contact can enter the provided broadcast ID and then select their desired polling response.

Optionally, submit a community idea for further control over voice mail settings on polling notifications. Information on submitting community ideas can be found in knowledge article Support Center: How to Use the Ideas Page in the Everbridge Support Center to Request Product Enhancements.