Question

Why is the Access tab visible for some Organizations in my Account but not in others?

Answer

Access to user management, which the Access tab provides, depends on your role in a given Organization. By default, user management features are only available to users with a role of "Account Administrator", however Organization Administrators may also be granted Access tab privileges.

To enable the Access tab for Organization Administrators, please view the following knowledge article EBS: How to Enable the Access Tab in the Everbridge Suite Manager Portal for Organization Administrators.