Problem

Users cannot bulk delete task list templates from Responses.

Root Cause

One or more of the task list templates are being used in a Response template.

Solution

Delete the task list(s) from Response Templates by following the steps below:

1. Log in to the Manager Portal and select the appropriate Organization from the upper right-hand corner.
2. Navigate to Response Management > Task List Templates. Click on the Responses tab.
3. Select the checkbox(es) next to the desired task list templates to delete, then click Actions. You'll see that the Delete item is greyed out. 
   
   1. If a green dot appears next to a selected task list template name, it is being used in a Response template.
4. Navigate to the Responses Templates sub-tab.
5. Click on the pencil icon next to the name of the desired Response template.
6. Click on the x icon next to the task lists on the right-hand side to remove them from the template.
   
7. Click Save.

Repeat Steps 5-8 for any other Response templates. Once the task lists are removed from all Response templates, they can be deleted.