Problem:

Users are not able to see their scheduled shifts in the member portal.

Root Cause:

The root cause is unknown.

Workaround:

1. Log in to the Manager Portal and select the appropriate organization from the upper right-hand corner.
2. Select Settings from the top menu bar.
3. Select Organization from the drop-down menu.
4. Select Contact and Groups or Contacts/Assets from the menu on the left.
5. Select Scheduling from the sub-menu.
6. Toggle the checkbox next to Send a calendar reminder via email and untoggle the box again.