EBS: Contacts in Egypt Are Not Receiving SMS Messages

Problem:

Contacts in Egypt are not receiving SMS messages.

Root Cause:

Many Egyptian cellular providers filter and block international SMS codes, which could prevent SMS notifications from being delivered. This can also prevent contacts from confirming receipt of notifications.

Solution:

Everbridge recommends using multiple delivery methods to ensure that critical communications reach contacts.

See Knowledge Base Article 000049478 - Everbridge Global SMS Codes for more information on SMS codes.

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