EBS: Contacts in Egypt Are Not Receiving SMS Messages


Contacts in Egypt are not receiving SMS messages.

Root Cause:

Many Egyptian cellular providers filter and block international SMS codes, which could prevent SMS notifications from being delivered. This can also prevent contacts from confirming receipt of notifications.


Everbridge recommends using multiple delivery methods to ensure that critical communications reach contacts.

See Knowledge Base Article 000049478 - Everbridge Global SMS Codes for more information on SMS codes.

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