Problem:
Contacts in Egypt are not receiving SMS messages.
Root Cause:
Many Egyptian cellular providers filter and block international SMS codes, which could prevent SMS notifications from being delivered. This can also prevent contacts from confirming receipt of notifications.
Solution:
Everbridge recommends using multiple delivery methods to ensure that critical communications reach contacts.
See Knowledge Base Article 000049478 - Everbridge Global SMS Codes for more information on SMS codes.
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