Problem:
Uploading contacts via SFTP generates the following error code:
ERROR:> Auth failed. Passw Not Sent Yet. Meth that could otherwise continue: publickey,password.
Root Cause:
This occurs when someone attempts to create a public key which has rendered the existing private key inoperable.
Solution:
A new private key must be generated and downloaded for SFTP uploads.
To generate a new private key please see knowledge base article EBS: How to Generate a File Encryption Key for Contact and/or Asset SFTP Uploads.
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