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EBS: Resident Connection - Why Can't I Send Notifications to the SMS and Wireless Delivery Methods?

Updated
Terry Branoff
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Question

Why can't I send Notifications to residents and businesses using the SMS and Wireless delivery methods?

Answer

The SMS and Wireless delivery methods are only appropriate to use in life-safety situations, so the Imminent Threat to Life flag at the top of the Notification page must be checked to enable them.

(If the Imminent Threat to Life Flag does not appear, see knowledge article  EBS: Enabling the Imminent Threat To Life Flag at the Top of Notification and Incident Pages in Everbridge Suite.

Imminent Threat to Life Enabled

Imminent Threat to Life Disabled
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