Problem

Sending an IPAWS message (either a mass notification or incident communication message) generates the following error code:

IPAWS Error 221 - Contact Everbridge

Root Cause

Message format and content does not meet requirements for exchanging messages with other COGs.

Solution

Review your notification to ensure that all parts of your IPAWS message are in the correct format and valid. For a full list of IPAWS publishing error codes and descriptions, see knowledge article EBS: IPAWS Publishing Status Values.