Topic

Overview of sending a Notification in Everbridge Suite.

Description

 

1. Dashboard

To create a Notification, start by selecting the Communications tab in the menu.

Dashboard

2. Dashboard

Hover over Notifications.

Dashboard

3. New Notification

and select New Notification.

New Notification

4. Create Notification

Navigate to "Title/Subject"

Create Notification

5. Title

First you'll need a title for your message.

Title

6. Title

Enter "Evacuation" in the designated field.

Title

7. Priority

You can decide how high priority your message is by selecting from the options listed here.

Priority

8. Imminent Threat to Life

The first option is imminent threat to life. Use this field for notifications that are for life-threatening events or incidents. If this option is selected these messages will be queued ahead of priority messages, and also override silenced notifications within the Everbridge mobile application.

Imminent Threat to Life

9. High Priority

You can choose to select high priority, only when notifications require urgent attention but are not life-threatening. If this option is selected, these messages will be queued ahead of non-priority messages.

High Priority

10. Message Body

Now, enter the message for your contacts.

Message Body

11. Message Body

If you would like to learn how to customize and format your message watch the formatting text in a notification video from our channel.

Message Body

12. Text-to-speech

The message will also come with an audible version, this can come from a text-to-speech generator.

Text-to-speech

13. Voice Recording

Or be recorded separately using one of the options shown here.

Voice Recording

14. Message Template

You can also save this as a Message Template if you would like to use the same message later.

Message Template

15. Standard Notification

By default the Standard Notification type is selected for you, you can find videos on different notification types and best practices for sending notifications in our channel as well.

Standard Notification

16. Publishing Options

Next, select relevant Publishing Options, note that if you're not sure of any of the options here, you do not have to select it.

Publishing Options

17. Contacts

And add your contacts by clicking either Individuals, Groups, or Rules

Contacts

18. Select Groups

Select this field

Select Groups

19. Select Groups

Select the "OK" option.

Select Groups

20. Notification Settings

When you go further, you'll see that the Settings have already been configured for you by your Administrator.

Notification Settings

21. Edit Notification Settings

However, you can edit them if need be to best fit your Notification.

Edit Notification Settings

22. Delivery Methods

Select the specified numerical value.

Delivery Methods

23. Delivery Methods

Enter the specified numerical value.

Delivery Methods

24. Send & Save

Once done, you'll see an option to either send the Notification Now, Later, or Recurring.

Send & Save

25. Notification Template

Furthermore, you can also save this as a Notification Template.

Notification Template

26. Event

Or, include it as part of an Event.

Event

27. Send: Now

To send immediately select Now.

Send: Now

28. Send Notification

Then click Send to launch the Notification.

Send Notification

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