Question:

Can my Blackberry device display inline images contained in a Rich Text Format message?

Will inline images be visible when emailed to Blackberry devices?

Answer:

When a Blackberry device receives a Rich Text Format message with inline images, the inline images will not be displayed. This is a known issue with Blackberry devices, referenced here: http://support.blackberry.com/kb/articleDetail?ArticleNumber=000015969.

However, the following suggestions have presented workarounds for this issue:

• ​Use an app to convert documents to PDF before opening on the Blackberry device, such as MyDoc2PDFConverter, found here: https://appworld.blackberry.com/webstore/content/67330/?countrycode=US&lang=en.
• The following forum post details how to enable HTML email on a Blackberry device: http://www.blackberryforums.com/rim-software/137798-how-enable-html-email-your-blackberry.html.
• The following support article details how to open HTML emails on a Blackberry device: http://support.blackberry.com/kb/articleDetail?ArticleNumber=000020007