EBS: How to Set Up the Everbridge Mobile App as a Delivery Method in Everbridge Suite

Topic:

The video below demonstrates how to set up the Everbridge Mobile App as a delivery method by which to reach your contacts.

Video:

Your contacts can keep in touch and confirm notifications wherever they may be during an event when using the Everbridge mobile app. If your organization uses the Everbridge mobile app, you must first set the application as a delivery method.

Go to manager.everbridge.net

1. Dashboard

It's important to note only an administrator for the account or within the organization can adjust the settings. To set the app as a delivery method, start on the dashboard page.

Dashboard

2. Dashboard

hover over Settings and click Organization.

Dashboard

3. Settings - Organization

Choose the "Organization Resident Portal Member Portal ..." option

Settings - Organization

4. Settings - Organization

Within the left column will be an option for notification settings. The notification settings in your organization allow you to directly configure many default options within the Everbridge system.

Settings - Organization

5. Settings - Notifications

Click delivery methods.

Settings - Notifications

6. Settings - Delivery Methods

Here, you can configure the delivery methods available in Everbridge.

Settings - Delivery Methods

7. Settings - Delivery Methods

You can view the various delivery methods by selecting them from the drop-down list.

Settings - Delivery Methods

8. Settings - Delivery Methods

To enable the Everbridge mobile app, choose the option mobile push alert.

Settings - Delivery Methods

9. Settings - Delivery Methods

Set the prompt to Everbridge app, or whatever title best fits your organization.

Settings - Delivery Methods

10. Settings - Delivery Methods

Enter "Everbridge App" in the provided field

Settings - Delivery Methods

11. Settings - Delivery Methods

And click Add to save your change.

Settings - Delivery Methods

12. Settings - Delivery Methods

Check the default checkbox next to the delivery method to have the Everbridge mobile app automatically selected when sending out a notification.

Settings - Delivery Methods

13. Settings - Delivery Methods

Fill in the text box with "on"

Settings - Delivery Methods

14. Settings - Delivery Methods

Now we must enable the ability for your contacts to use the Everbridge mobile app.

Settings - Delivery Methods

15. Settings - Delivery Methods

To do this, click the member portal tab.

Settings - Delivery Methods

16. Settings - Member Portal

Select the option to "(function () { var manifestScript; if (!window.ebManifest) { manifestScript = document.createElement("script"); manifestScript.src =..."

Settings - Member Portal

17. Settings - Portal Options

Then click information collection.

Settings - Portal Options

18. Information Collection - Delivery Methods

options appear below information collection. Click delivery methods.

Information Collection - Delivery Methods

19. Information Collection - Delivery Methods

The Everbridge mobile app appears.

Information Collection - Delivery Methods

20. Information Collection - Delivery Methods

Click the checkbox under expose, then click Save.

Information Collection - Delivery Methods

21. Information Collection - Delivery Methods

Enter the desired text.

Information Collection - Delivery Methods

22. Information Collection - Delivery Methods

With that, the Everbridge mobile app is now a delivery method that can be used to send notifications to your contacts. When using the application. Your contacts can search for your organization and login to edit their contact profile.

Information Collection - Delivery Methods

This guide covered the steps required to in Everbridge.

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