Topic

How to reset an expired Everbridge user password.

Description

Logging in with an expired password will automatically prompt the user to change the password with the following steps:

1. Enter the current password.
2. Enter a new password.
3. Re-enter the new password to confirm.
4. Click Continue.

IMPORTANT: Be sure to enter your username and password exactly as they are registered, as they are case-sensitive.

NOTE: If the password or username was forgotten see knowledge articles:

• EBS: How to Reset Your Everbridge Password
• EBS: How to Recover Your Everbridge Username