Topic
How to reset an expired Everbridge user password.
Description
Logging in with an expired password will automatically prompt the user to change the password with the following steps:
Enter the current password.
Enter a new password.
Re-enter the new password to confirm.
Click Continue.
IMPORTANT: Be sure to enter your username and password exactly as they are registered, as they are case-sensitive.
NOTE: If the password or username was forgotten see knowledge articles:
Administrator Password Reset
Administrators can reset passwords for users in Everbridge by following these steps:
Navigate to User Management.
Locate and access the user's profile.
Look for the password reset option within the user's profile.
Click the 'Reset Password' button or similar option.
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