EBU: Viewing Everbridge University Courses Generates the Error: "It appears that popup windows are blocked, stopping this SCORM package from playing. Please check your browser settings before trying again."

Problem:

Viewing Everbridge University courses generates the error:

It appears that popup windows are blocked, stopping this SCORM package from playing. Please check your browser settings before trying again.

Root Cause:

Viewing courses in Everbridge University requires an internet browser to allow popup windows.

Solution:

The following links detail how to adjust browser settings to allow popup windows:

Google Chrome

https://support.google.com/chrome/answer/95472?hl=en

Mozilla Firefox

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

Safari

https://discussions.apple.com/message/19488386

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