EBS: If a User’s Profile Is Updated in Everbridge Suite, Are Their Login Credentials Affected?

Question

If a user's profile is updated in Everbridge Suite, are their login credentials affected?

Answer

No. Updating a user's first or last name, middle initial, suffix, or email address will not affect their login credentials.

For steps on how to create users, please see knowledge base article EBS: How to Add Users in Everbridge Suite at the Account and Organization Levels Both Manually and via an Upload File.

 

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