EBS: How to Send a Registration Email to Users in Everbridge Suite

Topic

How to send a registration email to users in Everbridge.

Description

Send the Registration Email to an Existing User

Follow these steps to send the registration email to one or more existing users.

  1. Log in to the Manager Portal:
  • At the Account level select Users > Users
  • At the Organization level select Settings > Access > Users
  1. Select the checkbox to the left of the names of the user/users that you would like to send the registration email too.
  2. Once the user or users are selected, click Send Invite to send the users a registration email to create a username and password.

Send the Registration Email to a New User

Follow these steps to send the registration email to one or more new users.

  1. Log in to the Manager Portal at the Account or Organization level
  2. Add new users:
    1. At the Account level select Users > New User or Users > Users
    2. At the Organization level select Settings > Access > Users
    3. Click + Add User
    4. Fill in the required fields First Name, Last Name, Email Address, Time Zone, Everbridge University Access Required
    5. Add any optional fields
    6. Under Role information add a Role for that user
    7. Click Save
  1. Repeat the above steps for all required new users
  2. Once all new users have been added go to:
    • At the Account level select Users > Users
    • At the Organization level select Settings > Access > Users
  3. Select the checkbox to the left of the names of the users that you would like to send the registration email too.
  4. Once the user or users are selected, click Send Invite to send the users a registration email to create a username and password.
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